Conflict Quote — Maya Angelou

“Each of us is so much alike, & yet at the same time we are so different, & I have a feeling that if you encountered difficulty, and I with my age encountered the same difficulty, I would respond one way, & you would respond another. Neither would be right...

Conflict Quote — Norman Cousins

“Wisdom consists of the anticipation of consequences.” — Norman Cousins (1915 – 1990), American political journalist, author, professor, and world peace advocate. One of the goals of mediation is to anticipate consequences of the decisions the...

Conflict Quote — Ella Fitzgerald

“It isn’t where you came from, it’s where you’re going that counts.” — Ella Fitzgerald (1917 – 1996), American Jazz Singer Mediation is a forward-looking process — we worry less about what happened and more about how to...